Home Forums SpyroPress Themes Bixbang Problems

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    • #69640

      Edward Carroll

      Hello i am encountering various problems with the theme that are very frustrating.

      1. The mobile header menu
      The menu items wont change to the color i have selected in theme menu.

      2. The header
      Currently on my homepage the header is transparent. I have tried changing from the default header however it is still transparent. And i cannot see an option for a transparent header.

      3. The page builder
      Whenever i try to create a new page, it does not allow me to use the page builder to build the page. i have tried everything to fix this.

      The name of the website is irishpassion.com.

      Currently the project is at a standstill and these problem need addressing.

      Apart from these issues I really like the theme.

      Any help would be greatly appreciated

    • #70353

      Maria Do

      We are taking an extended vacation from January 23th to January 30th, 2020; therefore, during this period, it would take longer than normal for us to respond to our customers’ tickets. We’d like to apologize for this inconvenience and thank you for your understanding.

      Please send the following information to get the support faster:

      – FTP’s information
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

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