Home › Forums › UnTheme › CityCab › blank page

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    • April 12, 2017 at 3:20 pm #2504

      mitikud
      Participant

      I bought this theme and installed it in my website but my site is blank page nothing displayed you can see https://mrbudgetdriver.com/

    • April 12, 2017 at 3:51 pm #2507

      Maria Do
      Keymaster

      Hi mitikud

      Don’t worry! Please give me FTP+WP admin info i will help you. And here is 23:00pm so i will come back you tomorrow.

      It’s my pleasure to assist you. If you have any questions,. Thanks for choosing our theme and have a great day ahead!

    • June 5, 2017 at 11:53 am #4010

      shurale
      Participant

      hi
      I have same problem
      please help

    • June 5, 2017 at 11:53 am #4011

      shurale
      Participant

      afrendy.com

      • June 6, 2017 at 7:02 am #4032

        Maria Do
        Keymaster

        Hi shurale

        To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
        Thank you!

    • June 25, 2017 at 8:10 am #4528

      dvlrs
      Participant

      Hello I have the same problem!

      I bought this theme and my website is a blank page with nothing…

      Can you help me?

      • June 25, 2017 at 3:48 pm #4536

        Maria Do
        Keymaster

        Hi dvlrs

        Yes, i will help you. Please create new ticket and give me FTP+WP admin info your site. I will have a close look and help you.

        Don’t forget to mark reply as private below if you share any sensitive data.

    • June 25, 2017 at 5:05 pm #4541

      dvlrs
      Participant
      This reply has been marked as private.
      • June 26, 2017 at 12:44 am #4543

        Maria Do
        Keymaster

        Please give me URL your site to i can help you.

        Thank you!

    • June 26, 2017 at 8:27 am #4572

      dvlrs
      Participant
      This reply has been marked as private.
      • June 26, 2017 at 3:00 pm #4576

        Maria Do
        Keymaster

        Hi

        I’ve checked your site i can see it’s working fine:

        http://prntscr.com/focys0

        To help you set up website with the least efforts, we include in the theme package dummy content file. After installing it, all content seen on the live demo will be imported except for images/videos.If you want you can import DEMO data for your site.

        If you have any further questions, simply respond to this ticket!

    • June 26, 2017 at 3:26 pm #4579

      dvlrs
      Participant
      This reply has been marked as private.
      • June 27, 2017 at 12:53 am #4581

        Maria Do
        Keymaster

        Yes, you need to import DEMO data for your site.

        1.At the basic level, this theme will require the following conditions:

        Apache 2.x or Microsoft IIS 7
        PHP 5.6.x or 7.x
        MySQL 5.0.4 or higher
        WordPress 4.5.+
        We Recommended PHP configuration limits are as follows:

        max_execution_time 120s

        memory_limit 128M

        post_max_size 120M

        upload_max_filesize 32M

        2. To import DEMO data for your site, List work should be:

        – Clean your wordpress( content and theme ).
        – Config server as above sugesstions.
        – Install and activate themes
        – Install and activate plugins of theme: Appearance->Install plugin.
        – Setup sample data: Tools->Install Demo.

        3.Please don’t hesitated to contact us again if You can’t figured out.

    • July 3, 2017 at 7:39 pm #4809

      dvlrs
      Participant
      This reply has been marked as private.
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