Home Forums UnTheme YAMATO Blank pages

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    • #8475

      optimalsolution
      Participant

      hi i have issue with your YAMATO theme after i install it
      when i change any thing in pages like contact us page i see blank page in front end ?

      i want to know how this issue solved plz because i facing this issue before

      7ce60a72-4fd6-4f69-a0a1-140704832150
      iccjordan.com

    • #8489

      Maria Do
      Keymaster

      Hi

      I hope you are well today and thanks for asking the question.

      1. The best way to solve your issue is update your server with the following conditions:

      Apache 2.x or Microsoft IIS 7
      PHP 5.6.x or 7.x
      MySQL 5.0.4 or higher
      WordPress 4.5.+
      We Recommended PHP configuration limits are as follows:

      max_execution_time 120s

      memory_limit 128M

      post_max_size 120M

      upload_max_filesize 32M

      2.Please don’t hesitated to contact us again if You can’t figured out.

    • #8527

      optimalsolution
      Participant

      Warning: require(layout/layout1.php): failed to open stream: No such file or directory in /home1/optimay0/public_html/togetherco/wp-content/plugins/herocore/framework/shortcodes/social/social.php on line 52

      Warning: require(layout/layout1.php): failed to open stream: No such file or directory in /home1/optimay0/public_html/togetherco/wp-content/plugins/herocore/framework/shortcodes/social/social.php on line 52

      Fatal error: require(): Failed opening required ‘layout/layout1.php’ (include_path=’.:/opt/php70/lib/php’) in /home1/optimay0/public_html/togetherco/wp-content/plugins/herocore/framework/shortcodes/social/social.php on line 52

    • #8546

      Maria Do
      Keymaster

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.

      Thank you.

    • #8556

      optimalsolution
      Participant
      This reply has been marked as private.
    • #8559

      optimalsolution
      Participant

      any update

    • #8586

      Maria Do
      Keymaster

      Thank you your info.

      Your problem is solved. please check it as soon as you can.

      Thank you.

    • #8595

      optimalsolution
      Participant

      thank you

    • #8613

      Maria Do
      Keymaster

      Yes if you have any further questions, simply respond to this ticket.

    • #8614

      Maria Do
      Keymaster

      Sorry i don’t want to bother you but can you help me one thing?

      Could you please give me 5 star and Good Review for us on themeforest. You can do it on download page at themeforest, screen: http://prntscr.com/6x3k63

      It’s my pleasure to assist you. If you have any questions with our theme. Thanks for choosing our theme and have a great day ahead!

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