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    • June 28, 2018 at 8:16 pm #24074

      Lominc
      Participant

      Hello,

      I am experiencing a blank screen after I have successfully uploaded the demo data.

      The top header element shows, but the rest of the pages from the Menu down does not show.
      I don’t think it a technical issue with my server cause no errors are being shown and the top header sections shows.

      This might be a setting issue that was not covered by your documentation?
      Please let me know soonest as I am very much chasing deadline.

      My website: https://hawk.flancedev.com/

      Purchase code: a82fc97b-ee41-4905-ba98-7d17092852cb

    • June 29, 2018 at 2:12 pm #24138

      Maria Do
      Keymaster

      Would you mind providing us with login credentials so we can take a closer look?with the following info:

      – Link to your site
      – WordPress Admin username / password
      – FTP credentials

      Don’t forget to mark reply as private below if you share any sensitive data.

    • June 29, 2018 at 6:34 pm #24153

      Lominc
      Participant
      This reply has been marked as private.
    • June 29, 2018 at 6:37 pm #24154

      Lominc
      Participant
      This reply has been marked as private.
    • July 2, 2018 at 7:54 am #24230

      Maria Do
      Keymaster

      Hi

      Has this been resolved for you?Let us know?

    • July 2, 2018 at 1:52 pm #24248

      Lominc
      Participant

      Yes, I have fixed it myself. I found out that your theme does not support the latest PHP version.
      It would be great if you guys could please update the theme with a version that works on the latest PHP version for obvious development reasons.

      The theme looks great nevertheless.

      Regards

    • July 3, 2018 at 9:08 am #24288

      Maria Do
      Keymaster

      Oh that is great!!!

      Yes i will talk with our dev team about that issue.

      Thank you.

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