bug in the talia theme

[irmengretel]

Hi,
I purchased the Talia theme in 2017 (4b10a80b-7e6f-4335-b922-7083c7f7661a) and I fear there is a bug in the theme.
I have the problem, that google creates links for the portfolio items. And when this links are clicked, there is no template for them. The single page template – that is used by the talia-theme – is without a call to css and without an include-command for the header and footer. Because if you navigate to it on the site, its just a layer, that is spread over the site.

But this template is used too, when I click the google link. The content appears – but without navigation and without design. I need to know how I can deal with this. To me it seems to be a bug in the Theme.

the google link is like this: http://www.mysite.de/portfolio/title-of-the-portfolio-item/

Thank you very much for help!! Irmengretel

[Maria Do]

Hi irmengretel

could you please clarify your question (show me screenshot for details)? We can not see what you mean.

Thank you!

[irmengretel]

This reply has been marked as private.

[Maria Do]

To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.

Thank you!

[irmengretel]

This reply has been marked as private.

[Maria Do]

OK your problem is solved.

Here is solution:

http://prntscr.com/f6fwqs

http://prntscr.com/f6fwt0

Please check it as soon as you can.

Sorry i don’t want to bother you but can you help me one thing?

Could you please give me 5 star and Good Review for my support on themeforest. You can do it on download page at themeforest, screen: http://prntscr.com/6x3k63

You are most welcome.

It’s my pleasure to assist you. If you have any questions,. Thanks for choosing our theme and have a great day ahead!

[irmengretel]

Hi Sen Do Thi,
I’m afraid, this is not the solution.
I followed your instructions.
I wrote in the single-portfolio.php at the beginning:
<?php get_header(); ?>
<?php spyropress_before_main_container(); ?> …
and at the end
… <?php spyropress_after_main_container(); ?>
<?php get_footer(); ?>

But if I navigate the “normal” way on my site to “Products” and click an item – then the grey loading loop appears and stays loading and loading …

Did I get anything wrong?

Thank you very much for your help!!
Sincerely, Irmengretel

[Maria Do]

Hi there

I did it for you:

http://prntscr.com/f830dt

[irmengretel]

This reply has been marked as private.

[irmengretel]

This reply has been marked as private.

[irmengretel]

Hi Sen Do Thi,

now I found, where you changed the file. I thought it would be usual to change a theme in the childtheme (because of the updates) so I just looked there.
I removed your changes for the reasons I wrote you above.

How can we go on now?

Thank you very much for your help!!
Irmengretel

[irmengretel]

Hi Sen Do Thi,

I didn’t hear anything from you since May 16 …

the problem is still existing. Have you an advice for me, how I can handle the “direct-links” that are created from the searchengine.

Or – if there isn’t a solution please tell me that, then I have to look for an other theme.

Thank you very much!
Irmengretel

[Maria Do]

Please wait, i will check it once again and correct it for you.

THank you so much!

[Maria Do]

I need contact with our dev team about that issue. I will show you the answer as soon as possible.

THank you!

[Maria Do]

Hi again.

I’ve contact with our dev team. They said: the Talia theme is onepage theme so no design for single portfolio page. You can only open portfolio content on home page.
Hope you get a clear understanding of the situation now.

It’s my pleasure to assist you. If you have any questions. Thanks for choosing our theme and have a great day ahead!

[Author]

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