Home Forums UnTheme Bixbang Can’t save countdown widget settings

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    • #75395

      Clint Gorman
      Participant

      I can’t save the visual composer “red countdown” widget. I add all the settings, then click the “save” button but nothing happens. The widget settings stay open, there are no errors or notifications that I need to fill out a required field. It just does nothing.

      You can log in and look if you’d like. I’m using the countdown widget on the homepage.

      https://udemy.grizzlyridgegear.com/wp-admin
      Support
      Support33##

    • #75514

      Maria Do
      Keymaster

      Please send the following information to get the support faster:

      – FTP’s information
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

      I will take a look and help you.

    • #75532

      Clint Gorman
      Participant

      http://ftp.revtonic.com
      support@udemy.grizzlyridgegear.com
      Support33##

      Thank you!

      Attachments:
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    • #75602

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #75603

      Maria Do
      Keymaster

      Hi again

      I’ve been working via File manager plugin. The problem already fixed. You can check it here:

      test countdown

      • This reply was modified 8 months, 1 week ago by Maria Do.
    • #91485

      Clint Gorman
      Participant

      Hi there, I can’t start a new subject. I’ve paid for support.

      bixbang wordpress isn’t working with th 5.5 update. The red widgets from the visual composer are missing on the frontend.

      Can you please verify my support status so I can leave a new thread in the forum?
      d47fe204-c248-423c-911f-c4847e95b0b5

    • #91497

      Maria Do
      Keymaster

      Your problem already solved. PLease check your email.

      Thanks and stay healthy!

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