Home Forums UnTheme Toot Checkout is not available whilst your basket is empty

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    • #5193

      bkjain
      Participant

      Hi Sir,

      After place an order it will redirect to me in cart page and give an error “Checkout is not available whilst your basket is empty” Please help me as soon as possible.. Is new update available for theme ?

      Below is status for WP:
      `
      ### WordPress Environment ###

      WC Version: 3.0.8
      Log Directory Writable: ?
      WP Version: 4.8
      WP Multisite: –
      WP Memory Limit: 768 MB
      WP Debug Mode: –
      WP Cron: ?
      Language: en_GB

      ### Server Environment ###

      Server Info: Apache
      PHP Version: 5.6.31
      PHP Post Max Size: 128 MB
      PHP Time Limit: 120
      PHP Max Input Vars: 3000
      cURL Version: 7.53.0
      OpenSSL/1.0.2k

      SUHOSIN Installed: –
      MySQL Version: 5.6.36
      Max Upload Size: 128 MB
      Default Timezone is UTC: ?
      fsockopen/cURL: ?
      SoapClient: ?
      DOMDocument: ?
      GZip: ?
      Multibyte String: ?
      Remote Post: ?
      Remote Get: ?

      ### Database ###

      WC Database Version: 2.6.14
      WC Database Prefix: wp_
      woocommerce_sessions: ?
      woocommerce_api_keys: ?
      woocommerce_attribute_taxonomies: ?
      woocommerce_downloadable_product_permissions: ?
      woocommerce_order_items: ?
      woocommerce_order_itemmeta: ?
      woocommerce_tax_rates: ?
      woocommerce_tax_rate_locations: ?
      woocommerce_shipping_zones: ?
      woocommerce_shipping_zone_locations: ?
      woocommerce_shipping_zone_methods: ?
      woocommerce_payment_tokens: ?
      woocommerce_payment_tokenmeta: ?
      MaxMind GeoIP Database: ?

      ### Security ###

      Secure connection (HTTPS): ?
      Hide errors from visitors: ?

      ### Active Plugins (23) ###

      Ajax Search for WooCommerce: by Damian Góra – 1.1.2
      Cmssuperheroes: by Luan Nguyen
      Cong Nguyen – 1.0.9.2

      Contact Form 7: by Takayuki Miyoshi – 4.8
      Custom Post Type UI: by WebDevStudios – 1.5.4
      EF3 Import And Export: by FOX – 1.1.2
      Ultimate WooCommerce Expandable Categories: by MagniumThemes – 1.2
      Flat Rate per State/Country/Region for WooCommerce: by Webdados – 2.4.8.1
      FLEX MAP: by Jax Porter & Fox – 1.0.1
      Google Shopping XML Feed: by Shanan Howe – 1.0
      Easy HTTPS (SSL) Redirection: by Tips and Tricks HQ – 1.6
      WPBakery Visual Composer: by Michael M – WPBakery.com – 4.12
      Newsletter: by Stefano Lissa & The Newsletter Team – 4.9.8
      Product CSV Import Export (BASIC): by XAdapter – 1.3.3
      Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
      Slider Revolution: by ThemePunch – 5.2.6
      Users Press: by zotheme – 1.0.0
      WooCommerce Westpac PayWay API Gateway: by Tyson Armstrong – 1.2 – 1.3.1 is available
      WooCommerce PDF Invoices: by Bas Elbers – 2.9.1
      WooCommerce Product CSV Import Suite(Zyelon Computech): by WooThemes – 1.10.0 – 1.10.15 is available
      WooCommerce Quantity Increment: by Automattic
      WooThemes – 1.1.0

      WooCommerce: by Automattic – 3.0.8 – 3.1.1 is available
      Yoast SEO: by Team Yoast – 4.9
      Analytify – Google Analytics Dashboard: by Analytify – 2.1.3

      ### Settings ###

      API Enabled: ?
      Force SSL: ?
      Currency: AUD ($)
      Currency Position: left
      Thousand Separator: ,
      Decimal Separator: .
      Number of Decimals: 2
      Taxonomies: Product Types: external (external)
      grouped (grouped)
      simple (simple)
      variable (variable)

      Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
      exclude-from-search (exclude-from-search)
      featured (featured)
      outofstock (outofstock)
      rated-1 (rated-1)
      rated-2 (rated-2)
      rated-3 (rated-3)
      rated-4 (rated-4)
      rated-5 (rated-5)

      ### WC Pages ###

      Shop base: #20 – /shop/
      Basket: #21 – /cart/
      Checkout: #22 – /checkout/
      My account: #23 – /my-account/

      ### Theme ###

      Name: Wp Toot
      Version: 1.0.1
      Author URL: http://themeforest.net/user/CMSSuperHeroes
      Child Theme: ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally
      then we recommend using a child theme. See: How to create a child theme

      WooCommerce Support: ?

      ### Templates ###

      Overrides: wp-toot/woocommerce/archive-product.php
      wp-toot/woocommerce/cart/cart-empty.php
      wp-toot/woocommerce/cart/cart-shipping.php
      wp-toot/woocommerce/cart/cart-totals.php
      wp-toot/woocommerce/cart/cart.php
      wp-toot/woocommerce/cart/mini-cart.php
      wp-toot/woocommerce/cart/proceed-to-checkout-button.php
      wp-toot/woocommerce/cart/shipping-calculator.php
      wp-toot/woocommerce/checkout/form-billing.php
      wp-toot/woocommerce/checkout/form-checkout.php
      wp-toot/woocommerce/checkout/form-shipping.php
      wp-toot/woocommerce/content-product.php
      wp-toot/woocommerce/content-single-product.php
      wp-toot/woocommerce/emails/admin-new-order.php
      wp-toot/woocommerce/loop/add-to-cart.php
      wp-toot/woocommerce/loop/loop-end.php
      wp-toot/woocommerce/loop/loop-start.php
      wp-toot/woocommerce/loop/pagination.php
      wp-toot/woocommerce/loop/price.php
      wp-toot/woocommerce/loop/result-count.php
      wp-toot/woocommerce/loop/sale-flash.php
      wp-toot/woocommerce/product-searchform.php version – is out of date. The core version is 2.5.0
      wp-toot/woocommerce/single-product/add-to-cart/simple.php
      wp-toot/woocommerce/single-product/add-to-cart/variable.php version 2.5.0 is out of date. The core version is 3.0.0
      wp-toot/woocommerce/single-product/meta.php
      wp-toot/woocommerce/single-product/price.php
      wp-toot/woocommerce/single-product/product-attributes.php
      wp-toot/woocommerce/single-product/product-image.php
      wp-toot/woocommerce/single-product/product-thumbnails.php version 2.3.0 is out of date. The core version is 3.0.2
      wp-toot/woocommerce/single-product/rating.php
      wp-toot/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.0.0
      wp-toot/woocommerce/single-product/review.php
      wp-toot/woocommerce/single-product/sale-flash.php version – is out of date. The core version is 1.6.4
      wp-toot/woocommerce/single-product/short-description.php
      wp-toot/woocommerce/single-product/tabs/additional-information.php
      wp-toot/woocommerce/single-product/tabs/description.php
      wp-toot/woocommerce/single-product/tabs/tabs.php
      wp-toot/woocommerce/single-product/title.php
      wp-toot/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0
      wp-toot/woocommerce/single-product-reviews.php
      wp-toot/woocommerce/single-product.php

      Outdated Templates: ?Learn how to update
      `

    • #5198

      Maria Do
      Keymaster

      Hi
      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.

      We are checking and make update this theme asap.

      Thank you

    • #5201

      bkjain
      Participant
      This reply has been marked as private.
    • #5205

      bkjain
      Participant

      Hello Sen Do Thi,

      Any Update ? Please help me.

    • #5214

      Maria Do
      Keymaster

      Hi there

      I’ve checked your site, i can see the cart page works fine:

      http://prntscr.com/fyw8jw

    • #5262

      bkjain
      Participant

      Hello Sen Do Thi,

      It’s occur when you place an order. You can test place an order using active cash on delivery with bhavesh.zyelon@gmail.com mail id. After place an order please deactivate cash on delivery.

      I already mention on my first ticket. Please read carefully. Let me know as soon as possible.

    • #5264

      bkjain
      Participant

      HI Dear,Could you please help me as soon as possible ?

    • #5265

      Maria Do
      Keymaster

      Please wait few minutes, i will check it rightnow.

    • #5266

      Maria Do
      Keymaster

      Hi again

      I can’t login to dashboad your site with admin info. Please check it.

    • #5267

      bkjain
      Participant

      Just moment

    • #5268

      bkjain
      Participant

      It’s Working Please check is cookies enabled ?

    • #5269

      bkjain
      Participant
      This reply has been marked as private.
    • #5273

      bkjain
      Participant

      is credential working ?

    • #5274

      Maria Do
      Keymaster

      Hi again

      I’ve forwarded your problem to our dev team.They will check and answer you tomorrow.

      Thank you.

    • #5275

      bkjain
      Participant

      OK.. Thank You..

      Please Resolve it as soon as possible.

    • #5286

      Maria Do
      Keymaster

      Hi again

      That issue not from our theme. Our dev team have checked and switch theme but that issue still there.

      That is from ssl configuration on your server. And if you deactive the Yoast Seo plugin,it works fine.

      Thank you!

    • #5288

      bkjain
      Participant

      Hi, Thank You & Your Dev Team Appreciate your hard work. How can we know ssl configuration is wrong ? How can we resolve it ? For now i disable Yoast Seo plugin as you suggest me.

    • #5289

      Maria Do
      Keymaster

      Hi bkjain

      You just disable the Yoast seo plugin, it will be work fine. Please check.

    • #5290

      bkjain
      Participant

      Yes i checked it’s working fine thank for that.But How can we know ssl configuration is wrong ? How can we resolve it ?

    • #5293

      Maria Do
      Keymaster

      Hi bkjain

      Because your server has SSL so you get that issue. It isn’t SSL configuration wrong.

      THank you

    • #5294

      bkjain
      Participant

      Hi Sen Do Thi,

      Thank You & Your Team.

    • #5296

      Maria Do
      Keymaster

      Sorry i don’t want to bother you but can you help me one thing?

      Could you please give me 5 star and Good Review for my support on themeforest. You can do it on download page at themeforest, screen: http://prntscr.com/6x3k63

      You are most welcome.

      It’s my pleasure to assist you. If you have any questions,. Thanks for choosing our theme and have a great day ahead!

    • #5297

      bkjain
      Participant

      I did it now but not display.

    • #5298

      bkjain
      Participant

      ok Done

    • #5300

      Maria Do
      Keymaster

      Thank you so much 🙂

      Have a nice day!

    • #11488

      Đõ thị sen. Could you help me. please. i can not fix it.

      • #11532

        Maria Do
        Keymaster

        Hi Hiệp Sỹ Nguyễn

        Please open a new thread and provide us with URL and login credentials. I will have a closer look and help you.

        Thank you.

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