Home Forums UnTheme YAMATO Composer issue

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    • #8645

      optimalsolution
      Participant

      Hi

      i have problem when i install js-composer plugin the website stop

    • #8650

      optimalsolution
      Participant
      This reply has been marked as private.
    • #8673

      Maria Do
      Keymaster

      Please give me FTP info your site. I need to debug code and if need edit file.

      Thanks!

    • #8719

      optimalsolution
      Participant
      This reply has been marked as private.
    • #8720

      optimalsolution
      Participant
      This reply has been marked as private.
    • #8755

      optimalsolution
      Participant

      any update ?

    • #8775

      Maria Do
      Keymaster

      I can see your website has a lot of different versions of Visual Composer plugin:

      http://prntscr.com/hcfxv1

      Please delete the unneeded versions just keep the latest one. And the same with Hero Core plugin.

    • #8777

      optimalsolution
      Participant

      hi i delete all versions of Visual Composer plugin and Hero Core plugin but still when i install the Visual Composer the website stooped ??

      please help me

    • #8779

      Maria Do
      Keymaster

      Yes i’m checking.

    • #8780

      Maria Do
      Keymaster

      You need to contact your hosting provider support regarding this issue as ‘HTTP ERROR 500’ related to server configuration.This is usually due to the Customizer timing out because of a memory limit in your server environment so please upgrade your server conditions:

      define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
      define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

      Thank you.

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