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Hi there, I was wondering if you could help I have bought the Pixelogic template from Envato. I have uploaded it into WordPress and I am using WP Bakery to edit it, however the template requires plugin EF4-Framework. When you activate the EF4-Framework plugin then this stop the from end of WP Bakery working? Please could you help me rectify this?
I hope you are well today and thanks for asking the question.
Please send the following information to get the support faster:
– FTP’s information
– Site’s URL
– WordPress admin account
– Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support):
attached the invoice from envato.
I will check your site to find out the solution.
Don’t forget to mark reply as private below if you share any sensitive data.
Can you please respond to my refund request?
Why cant I use this forum after you offered me support when I bought it?
This theme has major problems and has cost me an huge amount of problems and I need you to contact me ASAP.
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