Home › Forums › UnTheme › Hammer › Critical Error after theme upload

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    • January 16, 2021 at 11:56 pm #93713

      radiotoday
      Participant

      I install the theme and activate it, however the next page is a critical error, only solvable by deleting the entire folder from WordPress.

      This seems to be a regular problem looking at previous tickets.

      Can I get a refund please?

    • January 17, 2021 at 9:32 pm #93745

      Maria Do
      Keymaster

      Hello there
      Could you please send the following information to get the support faster:
      – FTP’s information
      – Site’s URL
      – WordPress admin account
      We will take a look and help you setup your site (theme and demo data).
      Hope hear from you soon.
      Regards!

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