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    • October 2, 2019 at 12:20 am #59547

      David Selorm
      Participant

      Hi, A quick support needed. After installing the theme and the demo data, pages are just displaying only the top bar header. What could be the issue?

    • October 2, 2019 at 9:38 am #59563

      Maria Do
      Keymaster

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

    • October 2, 2019 at 5:07 pm #59752

      David Selorm
      Participant
      This reply has been marked as private.
    • October 2, 2019 at 6:52 pm #59768

      David Selorm
      Participant
      This reply has been marked as private.
    • October 3, 2019 at 9:11 am #59826

      Maria Do
      Keymaster

      Hi
      I’m working on your site.

    • October 3, 2019 at 9:25 am #59828

      Maria Do
      Keymaster

      Hi again

      Please give me FTP info. I need to edit files.

      And please send me image of License certificate.

    • October 3, 2019 at 6:04 pm #59856

      David Selorm
      Participant
      This reply has been marked as private.
    • October 4, 2019 at 7:51 am #59912

      Maria Do
      Keymaster
      This reply has been marked as private.
    • October 4, 2019 at 10:21 pm #59945

      David Selorm
      Participant
      This reply has been marked as private.
    • October 5, 2019 at 9:59 am #60047

      Maria Do
      Keymaster

      Please give me CPanel URL to login.

    • October 7, 2019 at 11:55 pm #60233

      David Selorm
      Participant
      This reply has been marked as private.
    • October 8, 2019 at 12:07 am #60234

      David Selorm
      Participant
      This reply has been marked as private.
    • October 8, 2019 at 8:44 am #60258

      Maria Do
      Keymaster

      Hello

      I mean is Cpanel link to i can login and edit files. It is the Admin panel link, it isn’t cpanel link.

      I will help you solve issue as soon as i can connect your server.

    • October 8, 2019 at 8:46 am #60259

      Maria Do
      Keymaster

      I’ve tried with FTP Info but i can’t see any file after connect.

      I also tried with File manager plugin but it isn’t working.

    • October 8, 2019 at 9:10 am #60265

      Maria Do
      Keymaster

      Hi again

      Your problem already fixed.

      Please check it as soon as you can.

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