Donation Button

[dtswatts3]

Hi,
I don’t know when the error began because it was initially working but now when I go to the DONATE button in the header, It takes me to a 404 error. I tried to change the settings in the header portion of your theme but it doesn’t seem to go to any of the other settings. No matter what I choose, it show the same donation template and the 404.

Hope you can help.

[Maria Do]

Please send the following information to get the support faster:

– FTP’s information
– Site’s URL
– WordPress admin account
– License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

I will check your site to find out the solution.

Don’t forget to mark reply as private below if you share any sensitive data.

[dtswatts3]

This reply has been marked as private.

[dtswatts3]

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[dtswatts3]

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[Maria Do]

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[Maria Do]

Hi again

that issue from your paypal account. Please check your paypal configuration.

[Maria Do]

Details is your OAuth Token Credential còniguration.

[dtswatts3]

This reply has been marked as private.

[Maria Do]

It is from EF4Framework->Payments Settings:

http://prntscr.com/pd5veg

[dtswatts3]

Yes. I have been trying to get it to work again in Sandbox so they are the Sandbox settings. It initially worked in the Sandbox state.

[dtswatts3]

I am disappointed that I have not heard from you or given me any suggestions on how to solve the problem. The site is due to go live tomorrow and the top DONATE button in the header still isn’t working with no suggestions or ways to solve it. It works in Sandbox and with other Paypal options but not with the Donate button that came with the theme. Any help would be appreciated.

[Maria Do]

I’m waiting the answer from our dev team.I will show you the answer asap.

Thank you for your patience!

[Maria Do]

get an access token return null, let check and set the Authorization header to these credentials for your environment.

[dtswatts3]

I am sorry to say I do not understand the directions.I know the error is with the EF4 Framework which came with the template. I am also using Paypal buttons on pages set up on PayPal and they work fine. It is the DONATE button in the header that yields the 404 error message. Thanks for your help. I hope you can solve it.

[Maria Do]

Here is details issue. That right?

http://prntscr.com/pgugwa

http://prntscr.com/pguh7g

http://prntscr.com/pguhc9

http://prntscr.com/pguhlo

[Author]

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