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    • October 21, 2020 at 6:24 pm #90071

      Micha Vorländer
      Participant

      I cannot post an answer to the ticket… I get the message
      ERROR: Your reply cannot be created at this time.

      So I will try to add this as a new support ticket.

    • October 22, 2020 at 6:40 am #90107

      Maria Do
      Keymaster

      Hi there

      Please describle more about your problem with some screenshot for us.

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

    • October 23, 2020 at 7:55 pm #90235

      Micha Vorländer
      Participant

      ERROR: Your reply cannot be created at this time.

    • October 23, 2020 at 7:57 pm #90236

      Micha Vorländer
      Participant

      I get this message, each time I post a reply and mark the checkbox “Set as private reply”.
      So I only have the choice to either post the FTP and WordPress credentials here in public – or to wait until you solve this problem

    • October 23, 2020 at 8:12 pm #90237

      Maria Do
      Keymaster

      Please send an email to info.spyropress@gmail.com

      We will help you.

      Regards

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