Home Forums UnTheme Burnley EF4 Plugin faile

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    • #32280

      bscalan
      Participant

      Installing Plugin: EF4-Framework
      Downloading installation package from http://spyropress.com/plugins/ef4-framework.zip…

      Unpacking the package…

      Installing the plugin…

      The remote plugin package does not contain a folder with the desired slug and renaming did not work. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.

      Plugin installation failed.

    • #32293

      Maria Do
      Keymaster

      Please provide the purchase code & WordPress admin credential+FTP info, I’ll help you.
      Thank you.

    • #32496

      bscalan
      Participant

      I would be happy to give you an FTP account – but my main credentials to my cpanel is too much access to my site all the sites I host. Will an FTP account work for you?

    • #32497

      bscalan
      Participant

      I can also give you WP admin to the site in question as this is a plugin issue.

    • #32720

      Maria Do
      Keymaster

      Hi

      1.I need your purchase code becuase we need confirm your theme and time support.

      2. I need FTP info if need check or edit files.

      3. I need WP admin info to see what did you do.

      Don’t forget to mark reply as private below if you share any sensitive data.

      thank you.

    • #32728

      bscalan
      Participant

      The issue seems to be contained to my local laptop dev environment and not my hosting provider. I am not sure how I can get you into my laptop unless we plan a time when I can have it powered on. What would work best for you?

    • #32885

      Maria Do
      Keymaster

      Please make your site live to i can help.

      thank you.

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