Home Forums UnTheme CrossPower fail loading demo content

Viewing 36 reply threads
  • Author
    Posts
    • #4046

      Pupek
      Participant

      hi,

      i hope it’s the correct suppport forum here right now … i can’t install the demo content – loading stucks at 5%.

    • #4051

      Maria Do
      Keymaster

      Hi Pupek

      1.At the basic level, this theme will require the following conditions:

      Apache 2.x or Microsoft IIS 7
      PHP 5.6.x or 7.x
      MySQL 5.0.4 or higher
      WordPress 4.5.+
      We Recommended PHP configuration limits are as follows:

      max_execution_time 120s

      memory_limit 128M

      post_max_size 32M

      upload_max_filesize 32M

      2. To import DEMO data for your site, List work should be:

      – Clean your wordpress( content and theme ).
      – Config server as above sugesstions.
      – Install and activate themes
      – Install and activate plugins of theme: Appearance->Install plugin.
      – Setup sample data: Tools->Install Demo.

      3.Please don’t hesitated to contact us again if You can’t figured out.

    • #4063

      Pupek
      Participant

      Hi Sen Do Thi,

      still doesn’t work. Server requirements are correct, i cleaned an re-installed the theme and it still stucks at 5% installing (it starts with 10%, then it goes to 5%).

      Thank you for your support!

    • #4074

      Maria Do
      Keymaster

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.

      Thank you!

    • #4090

      Pupek
      Participant
      This reply has been marked as private.
    • #4091

      Pupek
      Participant
      This reply has been marked as private.
    • #4106

      Maria Do
      Keymaster

      Hi

      Can i reset your site? And could you please Inscrease Max. Post Size to 120s.

      Thank you!

    • #4131

      Pupek
      Participant

      Hi,

      yes, of course you can reset the /wp. Max post size i can’t increase, sorry.

      Thank’s for your help!

    • #4141

      Maria Do
      Keymaster

      Hi again

      I’ve tried with one click importer and manually importer but without success.

      We don’t normally do it But In this case could you please give me Cpanel info your site. I will upload full DEMO site for you (It contains the all original images).

      Thank you!

    • #4194

      Pupek
      Participant

      Hi Sen Do Thi,

      thank you for your efforts. I do not have cPanel in use, my provider neither.
      Which info do you need?

    • #4205

      Maria Do
      Keymaster

      Can you give me godaddy info?

    • #4206

      Pupek
      Participant
      This reply has been marked as private.
    • #4244

      Maria Do
      Keymaster

      Hi Pupek

      My mean is the info to i can upload full .zip file (the backup file from Duplicator plugin) and i can interactive with database info your site.

      Thank you!

    • #4255

      Pupek
      Participant
      This reply has been marked as private.
    • #4272

      Maria Do
      Keymaster

      I will try with FTP info.

      Please show me where you put the site, i can’t find that:

      http://prntscr.com/fjhqpm

      Thank you!

    • #4278

      Pupek
      Participant
      This reply has been marked as private.
    • #4280

      Pupek
      Participant

      … I’m not using moonshiners template – cross power is the right …

    • #4294

      Maria Do
      Keymaster

      Sorry i’m wrong!!! 🙂

    • #4295

      Maria Do
      Keymaster

      That is folder in my computer. Don’t worry!

    • #4296

      Maria Do
      Keymaster

      Hi i can’t see dennismarquardt.de/www/wp folder.

      Please show me screenshot fot that.

      Thanks!

    • #4326

      Pupek
      Participant
      This reply has been marked as private.
    • #4334

      Maria Do
      Keymaster

      Yes, i’m working on your site.

    • #4335

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4340

      Pupek
      Participant
      This reply has been marked as private.
    • #4341

      Pupek
      Participant

      Damn, i killed the installer.php file – can you send me the code (or the file), so i can build a new one?

    • #4352

      Maria Do
      Keymaster

      Hi

      Please give me Your email, i will send you the installer.php file.

      It would better if you can give me Cpanel or Godaddy info, where i can manager to upload+extract all files. I will replace all current file by duplicator files and replace all database.

    • #4367

      Pupek
      Participant
      This reply has been marked as private.
    • #4368

      Maria Do
      Keymaster

      Ok i will work right now.

    • #4372

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4375

      Pupek
      Participant

      … it works, try it again, please.

    • #4376

      Pupek
      Participant
      This reply has been marked as private.
    • #4377

      Maria Do
      Keymaster

      With FTP info, i can’t manager to remove files. Becuase there is some reason that installation failed. I need to remove files and try again. But i can’t delete files,i have to rename files. It is difficult.

      I always get ERR_CONNECTION_TIMED_OUT issue.

    • #4378

      Pupek
      Participant

      Using Filezilla you can delete – i tried with the same user you have ….

    • #4379

      Maria Do
      Keymaster

      I will send you the duplicator files via Email to you can try it by yourself.

    • #4381

      Pupek
      Participant
      This reply has been marked as private.
    • #4383

      Pupek
      Participant
      This reply has been marked as private.
    • #4385

      Maria Do
      Keymaster

      Yes i’m so happy to hear that!!!!!!!!!!!!

      Really really i’m happy.

      You don’t need keep all. Ok you can correct the administrator info in database.

      If you have any further questions, simply respond to this ticket.

Viewing 36 reply threads
  • You must be logged in to reply to this topic.