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Hi Toku Tima
I hope you are well today and thanks for asking the question.
To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
Moreover: that issue will automatically solved if you can upgrade the PHP version to PHP 5.6.x or 7.x.