Home Forums SpyroPress Themes Charity Plus Header and logo not changing

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    • #42330

      LevMed
      Participant

      I have installed Charity Plus and I am not able to customize the site. Some elements change some do not. I am completely unable to change the logo. or the header options. Please advise.

    • #42746

      Maria Do
      Keymaster

      I hope you are well today and thanks for asking the question.

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – Purchase Code (to ensure you have bought the theme and deserve the good support)

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

      • #43325

        LevMed
        Participant
        This reply has been marked as private.
    • #43187

      Antonio Navarro
      Participant

      LevMed, can you tell me how you were able to get this resolved? I am having the exact same issue with this theme.

      • #43326

        LevMed
        Participant

        not yet still waiting

    • #43278

      Maria Do
      Keymaster

      Did you enable “Dev Mode” in theme options?

    • #43324

      LevMed
      Participant

      I have not. I will try now…no,not working

      • #43367

        Maria Do
        Keymaster

        Ok please focus on your ticket.

        Thank you.

    • #44972

      mariemiles
      Participant

      Hey, LevMed & Antonio, did you guys find or get a fix for this? I am having the same issue with the logo.

      • #44980

        Maria Do
        Keymaster

        Hi mariemiles

        Please focus on your ticket.

        Thank you.

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