Home Forums UnTheme CityCab hi didn’t get the refund yet

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    • #36769


      hello I wrote to you and told you I ordered the wrong theme and wanted a refund as my client wanted another theme that looked like yours please could you refund me as I didn’t use it

    • #36770

      Maria Do


      Unfortunately but You are not eligible for a refund.

      Please read Refund Policy for Customers on Themeforest:



      Why a refund may not be given
      If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

      you don’t want it after you’ve downloaded it;
      the item did not meet your expectations;
      you simply change your mind;
      you bought an item by mistake;
      you do not have sufficient expertise to use the item;
      you ask for goodwill; or
      you can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation).


      Thank you.

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