I need to update my theme

[jr87sanchez]

Hi,
my hosting provider tells me that I need to update my PHP version to 7.1 or higher but my theme (GIVINGWALK) is incompatible. Could you help me please? I have the version 1.0.1. Thanks

[Maria Do]

I hope you are well today and thanks for asking the question.

Please send the following information to get the support faster:

– FTP’s information
– Site’s URL
– WordPress admin account
– Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support):

attached the invoice from envato.

I will check your site to find out the solution.

Don’t forget to mark reply as private below if you share any sensitive data.

[jr87sanchez]

This reply has been marked as private.

[jr87sanchez]

Thanks

[Maria Do]

Hi

Please give me WordPress admin access.

Thank you.

[jr87sanchez]

This reply has been marked as private.

[Maria Do]

I can see You are currently is Running PHP version: 7.0.33

Please update PHP to 7.1 or higher and show me the issue

Thank you.

[jr87sanchez]

I just to update the version PHP. Thanks

[Maria Do]

Ok i can see PHP version: 7.2.18.

I can’t see any issue. Could you please show me screenshot for details issue.

[Author]

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