ILLEGAL STRING-CROSSPOWER

[Sylver91]

I recently bought this theme and when importing the demo, I encountered errors such as ‘illegal string in………………..’.a lot of errors. I need hel.

[Maria Do]

Please send the following information to get the support faster:

– FTP’s information
– Site’s URL
– WordPress admin account
– License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
We will check it out.
Thanks and regards!

[Sylver91]

Thank you for your answer even if it wasn’t so fast. I am currently in developpement step in localhost. So I haven’t put it online yet. However, I already notice errors. I bought the theme on themeforest and unfortunately I don’t know how to make a capture of the license you’re talking about. I can make captures, give the purchase receipt, id and everything else. Please tell me what to do in this case or how to display the licence.

[Maria Do]

Hi there
Thanks you for your response.
If it is possible please make your site online and give us necessary info asap so we are able to check and help you.
Ok please send me the invoice for purchase.
Stay safe!

[Sylver91]

This reply has been marked as private.

[Maria Do]

Ok got it. Thank you!
When you can make your site online? please do it asap so we are able to help you. We can help setup theme and required plugins and Demo data for your site.
Thanks and stay healthy!

[Author]

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