Home Forums UnTheme Moonshiners Install demo content error

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    • #3884

      TheJonny86
      Participant

      Hello,

      I tried to install the demo contents for Moonshiners template, but it doesn’t work.

      I get this errors:
      Your server don’t have permission read widgets setting file. Widgets setting isn’t imported

      Your server don’t have permission read options file. Theme options isn’t imported

      Can you help me please?

      Thanks a lot
      Jonny

    • #3887

      Maria Do
      Keymaster

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.

      Thank you!

    • #3891

      TheJonny86
      Participant
      This reply has been marked as private.
    • #3901

      Maria Do
      Keymaster

      Hi can i reset your site?

      Thank you!

    • #3903

      TheJonny86
      Participant

      Hi,

      yes you can reset the site, don’t worry

      Thanks

    • #3904

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #3905

      TheJonny86
      Participant
      This reply has been marked as private.
    • #3920

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #3921

      TheJonny86
      Participant
      This reply has been marked as private.
    • #3932

      TheJonny86
      Participant
      This reply has been marked as private.
    • #3934

      Maria Do
      Keymaster

      I can visit your site and i can access to dashboad.

      But i can’t connect with your ftp info. The post for ftp is 21?

    • #3935

      TheJonny86
      Participant
      This reply has been marked as private.
    • #3945

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4097

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4109

      Maria Do
      Keymaster

      Ok i will try my best 🙂

    • #4111

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4125

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4126

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4128

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4129

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4130

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4135

      Maria Do
      Keymaster
      This reply has been marked as private.
    • #4137

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4153

      Maria Do
      Keymaster

      OK, i’m working on your site.

    • #4252

      TheJonny86
      Participant
      This reply has been marked as private.
    • #4270

      Maria Do
      Keymaster

      Hi

      I imported demo data for your site.

      But your site is missing alot of CSS style so I guess you’re wrong in installing the theme.

      I’ve tried to install theme again but i get that issue:

      http://prntscr.com/fjhlq8

      So i upload zip file via Filezilla and use File manager plugin to extra zip file of theme but no option to extract file:

      http://prntscr.com/fjhm9d

      Could you please extract Moonshiner.zip file for me?

    • #4271

      Maria Do
      Keymaster

      I also rename the old moonshiner folder to moonshiner– :

      http://prntscr.com/fjhnax

    • #4283

      TheJonny86
      Participant

      Hello,

      I extracted the moonshiners.zip files into moonshiners folder.

    • #4304

      Maria Do
      Keymaster

      Hi again

      Almost DEMO data is available for your site. But some images is missing. Your site not allow me upload image:

      http://prntscr.com/fjqh81

      http://prntscr.com/fjqguu

    • #4305

      TheJonny86
      Participant

      You are trying to move or upload image?

      I tried to upload some images and it works. Have you checked the size of image?

    • #4317

      Maria Do
      Keymaster

      Hi

      I try to upload image. Your site is limited the image size?

      All images i try to upload, it works fine on our demo.

    • #4339

      TheJonny86
      Participant

      Hello,

      max_upload_size was 2MB, now is 10MB.

      You can try again please

      Thank you

    • #4362

      TheJonny86
      Participant

      Hello,

      does it work now? It should works

    • #4363

      Maria Do
      Keymaster

      Ok please wait few minutes. I will try it right now!

    • #4364

      Maria Do
      Keymaster
    • #4366

      TheJonny86
      Participant

      Why are you trying to upload the image in the folder wp-content/uploads/2015/06 ?

      I uploaded the image, but in folder 2017/06

    • #4380

      Maria Do
      Keymaster

      Hi there

      I just try to upload for row_background_settings:

      http://prntscr.com/flh1oi

      http://prntscr.com/flh20l

    • #4776

      TheJonny86
      Participant

      Hello,

      demo data are installed now. But I have a problem, when I load the website it appears a window that requests username and password for server “dn.joomexp.com”, what is that???

    • #4786

      Maria Do
      Keymaster

      Hi Thẹonny86

      I’ve visited your site, i can’t see that issue.

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