February 20, 2018 at 2:34 pm #12904
PURCHASE CODE: ea845d12-9dda-4f1b-9851-077f808808c1
I purchased the Mentis theme It uploaded but when viewing the site it does not display correctly. See details below;
Mentis – Therapy and Counseling WordPress Theme
Purchase code: ea845d12-9dda-4f1b-9851-077f808808c1
However, this does not display in the website correctly. All it seems to display is a blog post. Can you please resolve this urgently as I need to create the site and the theme needs to be working. if you look at the site you will see what is displaying is not correct.
URL is http://www.lucybraganza.com
wordpress log in
Users name – LucyBraganza
Password – Lucyjack12
February 21, 2018 at 8:27 am #12951
If you want have a website look like our demo website, you need to import demo data for your site.
1.At the basic level, this theme will require the following conditions:
Apache 2.x or Microsoft IIS 7
PHP 5.6.x or 7.x
MySQL 5.0.4 or higher
We Recommended PHP configuration limits are as follows:
2. To import DEMO data for your site, List work should be:
– Clean your wordpress( content and theme ).
– Config server as above sugesstions.
– Install and activate theme.
– Install and activate plugins of theme: Appearance->Install plugins.
– Setup sample data: Tools->Install Demo.
3.Please don’t hesitated to contact us again if You can’t figured out.
February 24, 2018 at 8:57 am #13102
Would you mind providing us with login credentials so we can take a closer look?with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentials
Don’t forget to mark reply as private below if you share any sensitive data.
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