Home › Forums › SpyroPress Themes › Cutting Edge › Need Help Upgrading

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    • January 1, 2018 at 11:28 pm #11039

      ldbroder
      Participant

      Trying to upgrade Cutting Edge theme. Need Child theme too? If I just upgrade Parent theme the site doesn’t work.

    • January 2, 2018 at 2:10 am #11046

      Maria Do
      Keymaster

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
      Thank you.

    • January 2, 2018 at 2:33 am #11047

      ldbroder
      Participant
      This reply has been marked as private.
    • January 3, 2018 at 2:47 am #11075

      ldbroder
      Participant

      Did you receive credentials?

    • January 3, 2018 at 2:53 am #11077

      Maria Do
      Keymaster

      Hi

      Please give me URL your site and WP admin info to i can check.

      Thank you.

    • January 3, 2018 at 3:02 am #11078

      ldbroder
      Participant

      no: Cutting Edge ChildVersion: 1.3 Cutting EdgeVersion: 1.3

    • January 4, 2018 at 2:24 am #11151

      Maria Do
      Keymaster

      Hi

      I need info your website and enable debug mode to know exactly what the problem happened to your site so i can help you.

      Thank you.

    • January 4, 2018 at 2:32 pm #11182

      ldbroder
      Participant
      This reply has been marked as private.
    • January 5, 2018 at 8:11 am #11219

      Maria Do
      Keymaster

      Sorry but i can’t see url your site.

      THank you.

    • September 15, 2018 at 1:35 am #31035

      worldchris
      Participant

      I need help upgrading as well, it crashes when I try to

    • September 15, 2018 at 8:34 am #31065

      Maria Do
      Keymaster

      Please open a new thread and provide us with URL and login credentials. with the following info:

      – Link to your site
      – WordPress Admin username / password
      – FTP credentials

      Don’t forget to mark reply as private below if you share any sensitive data.So we can help you.

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