Home › Forums › UnTheme › Shounder › Not able to save theme options from admin panel.

Viewing 5 reply threads
  • Author
    Posts
    • February 21, 2019 at 3:49 am #39367

      gteam53
      Participant

      I am trying to change the theme options from admin panel but it doesn’t allow me to save the changes. Trying updating theme option results in error message. Please refer a screencast https://cl.ly/49906cec93b1.

    • February 21, 2019 at 3:11 pm #39423

      Maria Do
      Keymaster

      I hope you are well today and thanks for asking the question.

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – Purchase Code (to ensure you have bought the theme and deserve the good support)

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

    • February 22, 2019 at 7:03 pm #39572

      gteam53
      Participant
      This reply has been marked as private.
    • February 25, 2019 at 2:57 pm #39814

      Maria Do
      Keymaster

      Thank you your info. I will show you solution asap.

    • March 2, 2019 at 10:41 am #40415

      gteam53
      Participant

      Hello Sen,

      Is there any update for the issue?

      Please let me respond as it is bit urgent to resolve the issue.

      Thank you.

    • March 4, 2019 at 8:46 am #40530

      Maria Do
      Keymaster

      Hi

      Please upgrade the PHP version from 5.6.27 to 7.0.x.

  • Author
    Posts
Viewing 5 reply threads
  • You must be logged in to reply to this topic.