Home Forums UnTheme Bixbang Page content shifts

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    • #52831

      ishakteyran
      Participant

      we have installed and activated your fashion demo on our website. We also changed a few articles in the main page slider and in the boxes below. And then we saw a problem. When the homepage loads, the section below the slider section shifts to the right and can not be seen (except a very small portion of the left-most images). But the footer has no shifting problem.
      What could cause such a problem as we just changed the texts (we didn’t change the images) and how could we solve this?

    • #52836

      Maria Do
      Keymaster

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate(to ensure you have bought the theme and deserve the good support).

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

    • #52904

      ishakteyran
      Participant
      This reply has been marked as private.
    • #52969

      Maria Do
      Keymaster

      Please give me all info as i requested before so i can help you.
      Regards!

    • #53230

      ishakteyran
      Participant
      This reply has been marked as private.
    • #53271

      Maria Do
      Keymaster

      Hi

      I can’t see the first problem. PLease show me some screenshots for details.

      About Bakery page builder: it is showed:

      http://prntscr.com/opwuhp

    • #53307

      ishakteyran
      Participant

      Is there a way to prevent the newsletter to pop up after every page load?

      Also when I click the user icon on the header, the login form comes but the register form doesn’t show (see the image attached please). How can we make it appear?

      • This reply was modified 5 months, 3 weeks ago by ishakteyran. Reason: forgot to add the image
      Attachments:
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    • #53425

      Maria Do
      Keymaster

      You can turn off Newsletter Popup at here:

      http://prntscr.com/oqdraf

    • #53586

      ishakteyran
      Participant

      Well, we just need to show the newsletter popup once and after that even if the visitor doesn’t check the “Don’t show this window again checkbox” the popup shouldnot be seen. Is there a way to achieve this?

      Also you didn’t say anything about the registerForm invisibility that I mentioned in my previous message. Is there a way to fix that as well? because we will need our visitors to sign up too.

    • #53671

      Maria Do
      Keymaster

      The newsletter popup : if you don’t want to show it again, you have to click checkbox “Never see this message again”:

      http://prntscr.com/orethv

      The RegisterForm: I saw it is showed:

      http://prntscr.com/oreuac

    • #53735

      ishakteyran
      Participant

      The pic you shared shows LOGIN FORM. But what I asked was REGISTER form. please see the attached picture in my related message.

    • #53782

      Maria Do
      Keymaster

      Our specialist are working on it. It will be resolved as soon as possible.

    • #53783

      Maria Do
      Keymaster

      Hi again

      The Register form is shown:

      http://prntscr.com/orw2t7

      You need to enable “Membership” option in Settings:

      https://prnt.sc/orw265

    • #54962

      ishakteyran
      Participant

      as you can see in the images attached, the header on mobile view is completely overlapping with each section. What could be a good way to fix this?

      Attachments:
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    • #54979

      Maria Do
      Keymaster

      Fixed:

      http://prntscr.com/owd2dt

      Solution is inscrease height of header-top.

    • #55006

      ishakteyran
      Participant

      well it seems you have solved the issue ONLY for homepage. But for the other pages the problem continues. In which files or settings did you change the height of the header top?

    • #55398

      Maria Do
      Keymaster

      Please check again. Here is code i added:

      http://prntscr.com/oxgkws

    • #55882

      ishakteyran
      Participant

      as you can see from the image attached, the menu is slid to right when I open the site with a 13 inch laptop screen. and the search, membership and cart icons are past to a second line in the header.
      How could this be solved?

      Attachments:
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    • #56043

      Maria Do
      Keymaster

      Becuase you have a lot of menu items, so the icons must be on the second line.

      The solution is you can use CSS code to reduce font-size of menu items or reduce padding-left,padding-right of menu items.

      For example:

      .desktop-nav > .menu-item {
      padding-left: 10px!important;
      padding-right: 10px!important;
      }

    • #57607

      ishakteyran
      Participant

      Hello, we would like to ask you how to translate the “subscribe” button text for the newsletter widget and also the “showing results” text after we make a search. We found and translated them, but somehow they just get back to English. Can you please inform us about how to change them for good?
      Thanks in advance.

    • #57655

      Maria Do
      Keymaster

      Hi

      1. the text “Subscribe”: You can find it in bixbang\vc_elements\red_newsletter.php line 97
      2. “Search Results”:You can find it in inc/core-functions.php line 884

    • #60682

      ishakteyran
      Participant

      hello, in our website, we have a difficulty in arranging the alignments of the banner images. As you can see in the image attached the image on the bottom right is lower than the image on the left. What determines the sizes of these boxes and how can we fix this issue?

      Thanks in advance.

      • This reply was modified 3 months, 2 weeks ago by ishakteyran.
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    • #60737

      Maria Do
      Keymaster

      Fixed: http://prntscr.com/piuxbn

      Here is details configs: http://prntscr.com/piux73

    • #63445

      ishakteyran
      Participant

      hello, is there a way where we can edit (enable/ disable and also configure) the breadcrumb ? From which files do we edit the breadcrumb?

      Thanks in advance.

    • #63484

      Maria Do
      Keymaster

      You can configure breadcrumb in theme options:

      http://prntscr.com/q0c9t2

      http://prntscr.com/q0c9mu

      There is no availabe option to disable Breadcrumb. But you can use below css code:

      div#red-breadcrumb {
      display: none;
      }

    • #63544

      ishakteyran
      Participant

      hello, we would like to know which files (and maybe lines) do we need to edit for breadcrumb configuration. It appears that we may have deleted some source code from some files that we do not remember as of now.

    • #63578

      Maria Do
      Keymaster

      The file you can edit is bixbang\inc\core-functions.php

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