Home Forums UnTheme Moonshiners Plug in and joomexp.com issues

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    • #14132

      tjallan
      Participant

      Hello all,

      Just purchased and installed your Moonshine theme. Love it, but having a couple issues.

      First, CMSsuperheroes plugin shows uninstalled.

      Second, I continually receive a dn.joomexp.com log in request. No idea what this is.

      Thanks for your help.

    • #14294

      Maria Do
      Keymaster

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
      Thank you.

    • #14576

      tjallan
      Participant
      This reply has been marked as private.
    • #14593

      Maria Do
      Keymaster

      THank you your info.

      What is URL your site. I can’t see..

    • #14600

      tjallan
      Participant
      This reply has been marked as private.
    • #14604

      Maria Do
      Keymaster

      Hi
      -The Cmssuperheroes plugin is installed for your site:
      http://prntscr.com/iosn0y
      so please igrone the request in Appearance->Install plugins

      -About “dn.joomexp.com log in request” issue, i can’t see

    • #14605

      Maria Do
      Keymaster

      Hi
      -The Cmssuperheroes plugin is installed for your site:
      http://prntscr.com/iosn0y
      so please igrone the request in Appearance->Install plugins

      -About “dn.joomexp.com log in request” issue, i can’t see

    • #14624

      tjallan
      Participant
      This reply has been marked as private.
    • #14633

      Maria Do
      Keymaster

      OK your problem is sovled.

      Please check it as soon as you can.

      Thank you.

    • #69753

      Rodrigo Marques
      Participant

      Hi.

      I have the same problem with my template “Consultivo” by CMSSuperheroes
      How can I resolve this like you?

      My website is very very very slow and presents a log with “dev.joomexp.com”.

      Some time ago when I installed it, it was fine. But now, I move the folder site and I have uninstalled everything and reinstalled it and it is very very very slow to open all the pages.

      The pages take a long time to open and there are images that do not appear. And some pages doesn’t show the content. Another strange issue is that the site starts up and loads at the bottom of the browser with “dev.joomexp.com”.

      What is this?
      What site is this?
      It’s virus?
      Malware?
      Is a problem with a corrupted files from template?

      Please help.

      • #70354

        Maria Do
        Keymaster

        Please send the following information to get the support faster:

        – FTP’s information
        – Site’s URL
        – WordPress admin account
        – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

        I will check your site to find out the solution.

        Don’t forget to mark reply as private below if you share any sensitive data.

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