Hi, I have a new client that has a site with your theme and I am having several issues with some plugins and functions:
– Problem activating old licence for support: I had to purchase a new licence, since the old one when trying to activate under “Licence keys” says Invalid. (Purchase licence txt attached)
– Problem updating theme: Uploaded the latest downloaded version on envato but still getting errors for Woocommerce. (Screenshots attached)
– Revolution slider activation: Also showing errors in home, I guess because it is asking for activation (Screenshots attached)
I am not sure if I’m suposed to leave the wp-admin access here or in some private topic.
Site URL: meridionla.com
This topic was modified 3 months ago by c_benmuyal.
Please send the following information to get the support faster:
– FTP’s information
– WordPress admin account
– License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
We will take a look and help you with this. Please dont forget to set as private reply for any infomation. Or send your info to firstname.lastname@example.org
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