Home › Forums › UnTheme › Volter › Portfolio and team page problem

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    • May 9, 2019 at 8:28 pm #45604

      nost
      Participant

      Hi,

      First of all sorry for my bad English writing, it’s not my first language.

      I just realize that the PORTFOLIO and TEAM page are no longer working. It only shows a blank page :
      – https://eloqui.ca/portfolio/
      – https://eloqui.ca/nous/notre-equipe/

      But i can see portfolio item page for example :
      – https://eloqui.ca/portfolio/piscine-mirabel/

      Same for the team page :
      – https://eloqui.ca/team/laurie/

      I restore an old backup “updaft” of 2 months but the problem is still present. I’m pretty sure those pages was working well last week.

      Can you help ?

      Thanks for your time and support,

      Dany

    • May 9, 2019 at 10:36 pm #45623

      nost
      Participant
      This reply has been marked as private.
    • May 10, 2019 at 11:00 am #45639

      Maria Do
      Keymaster

      Hi

      Your SFTP isn’t working for me:

      http://prntscr.com/nmnyr0

      And please show me Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support).

      Thank you.

    • May 10, 2019 at 11:23 am #45642

      nost
      Participant
      This reply has been marked as private.
    • May 10, 2019 at 11:28 am #45645

      nost
      Participant
      This reply has been marked as private.
    • May 12, 2019 at 12:44 am #45792

      nost
      Participant

      …

    • May 13, 2019 at 9:56 am #45836

      Maria Do
      Keymaster
      This reply has been marked as private.
    • May 13, 2019 at 9:56 am #45837

      Maria Do
      Keymaster
      This reply has been marked as private.
    • May 13, 2019 at 9:03 pm #45922

      nost
      Participant
      This reply has been marked as private.
    • May 14, 2019 at 2:55 pm #45969

      nost
      Participant
      This reply has been marked as private.
    • May 15, 2019 at 10:35 am #46011

      Maria Do
      Keymaster

      Hi

      You have installed too many 3rd plugins for your site.

      Could you please disable it temporarily?

    • May 15, 2019 at 9:17 pm #46049

      nost
      Participant

      Hi,

      I cannot disable all plugins and wait for your answer, something it takes more then 24hours to get an answer. We cannot have our website down for that long

      Forgot the Portfolio problem

      Can you only fix the problem with the Theme update ?

    • May 17, 2019 at 8:13 am #46124

      Maria Do
      Keymaster

      Please check FTP info again. I can’t connect:

      http://prntscr.com/nplrr8

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