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    • January 28, 2020 at 4:01 pm #70148

      Gabriel Renard
      Participant

      Hello,
      I bought your theme (hammer) and I uploaded it on a new wordpress installation, on a new hosting at infomaniak and I get the following result.
      http://www.k-systemes.be

      If I activate the default theme (divi), there is no display problem.

      Do you have a solution for me?

    • January 30, 2020 at 4:14 pm #70361

      Maria Do
      Keymaster

      Please send the following information to get the support faster:

      – FTP’s information
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

      I will check your site to find out the solution.

      Don’t forget to mark reply as private below if you share any sensitive data.

    • January 30, 2020 at 5:09 pm #70363

      Gabriel Renard
      Participant
      This reply has been marked as private.
    • January 31, 2020 at 10:07 am #70464

      Maria Do
      Keymaster

      Thank you your info. But what is user of WordPress admin?I can’t see it.

    • January 31, 2020 at 4:25 pm #70503

      Gabriel Renard
      Participant
      This reply has been marked as private.
    • February 1, 2020 at 9:57 am #70692

      Maria Do
      Keymaster

      your problem already solved.

      You need to install&activate all requried plugins.

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