Home Forums UnTheme Palovit Problem with Visual composer, Rev slider and WooCommerce

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    • #7701

      alidifarm
      Participant

      Hi I can’t install:

      Visual composer.
      You can’t install the file. js_composer/assets/vc/vc-element-icons/element-icon-post-date.svg

      Revolution slider.
      You can’t install the file. revslider/languages/revslider-pt_BR.mo

      WooCommerce.
      You can’t install the file. woocommerce/includes/gateways/paypal/includes/class-wc-gateway-paypal-response.php

      Can you give me a solution?
      Thank you.

      Alice

    • #7715

      Maria Do
      Keymaster

      Hi

      To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
      Thank you.

    • #7749

      alidifarm
      Participant
      This reply has been marked as private.
    • #7850

      Maria Do
      Keymaster

      Hi
      I hope you are well today and thanks for asking the question.

      That issue from your server.I’ve tested with simple plugin but it was not successful:

      http://prntscr.com/h0qsg1

      Permissions and ownership are important.Please make sure you have enough file permission for the plugins folder. The correct permission should be 0755 for the folders and 0644 for the files and ownership should be www:data. Please ask your hosting manager to help.

      Thank you.

    • #7857

      alidifarm
      Participant

      Permission are ok. I’ve done with ftp, but problem is the same.
      Can you give me zip package of Visual composer, Rev slider and WooCommerce. So I can install those via ftp.

      Alice

    • #7866

      Maria Do
      Keymaster

      Yes of course! Please give me your email address. I will send you three plugins.

      Thank you.

    • #7880

      alidifarm
      Participant
      This reply has been marked as private.
    • #7899

      Maria Do
      Keymaster

      Hi

      I’ve sent you the new message. Please check your email.

      Thank you.

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