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    • April 20, 2020 at 10:28 am #77363

      Angela da Silva
      Participant

      Good Day,

      I have just purchased the wordpress theme Burnley.I am having issues downloading the demo content. I have managed to install parts of the demo, but cannot install the post type or theme options. As the installer just hangs on 25%.

      Please assist rather urgently.

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    • April 20, 2020 at 2:03 pm #77390

      Angela da Silva
      Participant

      Good Day,

      I am still anticipating a reply today please. I would like to get my completed by today and this is holding me up.

      please can you assist urgently.

    • April 20, 2020 at 3:26 pm #77420

      Angela da Silva
      Participant

      Please can someone respond to my support issue!

    • April 20, 2020 at 3:35 pm #77421

      Maria Do
      Keymaster

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

    • April 20, 2020 at 4:04 pm #77426

      Maria Do
      Keymaster

      Or you can manually import post types.

      Step1:Go to burnley/inc/demo-data/burnley/post-type.json file and copy content & paste to CPT UI->Tools->Post Types tab.

      step2: Go to burnley/inc/demo-data/burnley/taxonomies.json file and copy cotnent & paste to CPT UI->Tools->Taxonomies tab.

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