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    • October 24, 2020 at 8:29 pm #90373

      Bitrixlviv
      Participant

      Hi
      I bought the theme, but it works correctly.

      Some elements were imported incorrectly.
      The visual editor does not work in the admin.

      Watch the video.

    • October 27, 2020 at 9:27 pm #90556

      Maria Do
      Keymaster

      Hi there
      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
      We will take a look and help you.

    • December 1, 2020 at 3:37 pm #92296

      ThomasLit ThomasLit
      Participant
      This reply has been marked as private.
      • December 2, 2020 at 3:49 pm #92333

        Maria Do
        Keymaster

        Hi ThomasLit

        1.Please describe about your problem with some screenshot for us.

        2.Please send the following information to get the support faster:

        – FTP’s information
        – Site’s URL
        – WordPress admin account
        – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

        Thanks and stay safe!

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