Home Forums SpyroPress Themes CrownIT single product pages

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    • #8610

      ThreeToedCrow
      Participant

      Do you offer any alternative styles for the single product page layouts in the Crownit WP theme?

      THX
      Tim B

    • #8639

      Maria Do
      Keymaster

      Hi

      I hope you are well today and thanks for asking the question.

      You can check demo single product page of CrowIT theme at here: http://demo.spyropress.com/themeforest/crownit/product/friend-or-faux-sweatshirt-3/

    • #94800

      ThreeToedCrow
      Participant
      This reply has been marked as private.
    • #94804

      Maria Do
      Keymaster

      Hi there
      THe page builder is working fine in latest version.
      Please follơw this tutorial to update theme

      How To Update The Theme


      You can remove the plugin firstly, then re-install it (Appearance->Install plugins) and then the plugin will be updated.
      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
      don’t forget make private for any information
      Regards: Maria

    • #94826

      ThreeToedCrow
      Participant

      test

    • #94827

      ThreeToedCrow
      Participant

      see attached file for response. The system would not let me submit info

      Attachments:
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    • #94858

      Maria Do
      Keymaster

      Hi there
      Your license was expired so please renew support then show us new invoice.
      1. Backup your site.
      2. Update your theme+all required plugins.
      3. Show us the screenshot for details issue.
      We will check and help you in all scenarios.
      Thank you!

    • #94897

      ThreeToedCrow
      Participant

      Here are a few attachments that have my new purchase for support as well as images of website.
      I could not add all to one reply.

      img 1 – is what site originally looked like and what I would prefer it to look like again
      img 2 – is what site currently looks like before installing update
      img 3 – is what theme/site looks like after updating the theme

      PLEASE NOTE: On last reply I attached all login info in file spyropress.txt
      ALSO, I couldn’t leave theme in current state so I re-installed previous backup to have a working website. All is ready for you to work your magic and fix what’s wrong with your theme/plugin – THX

    • #94898

      ThreeToedCrow
      Participant

      img 1

    • #94899

      ThreeToedCrow
      Participant

      invoice

      Attachments:
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    • #94901

      ThreeToedCrow
      Participant

      FYI – I also deactivated a few plugins that I will use again so plz do not delete them, thx

      Attachments:
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    • #94903

      Maria Do
      Keymaster

      Thank you for your infomation.
      We will check it out and get back to you soon.
      Take care!

    • #95032

      ThreeToedCrow
      Participant

      Just wondering the current status on this ticket. Thank you

    • #95067

      Maria Do
      Keymaster

      Sorry so much somehow i missed your ticket.
      I’ve checked all your information and your site.
      1.Do you want to update to latest version of theme without this error: https://prnt.sc/10byie8
      2.Do you want to get this style for your site : https://prnt.sc/10bydi7
      Is that all? Please confirm then we will contact dev team to working on your site asap.
      Thanks and stay safe!

    • #95108

      ThreeToedCrow
      Participant

      Yes and Yes
      Thank you

    • #95113

      Maria Do
      Keymaster

      Ok we will do it today 🙂

      Take care!

    • #95114

      Maria Do
      Keymaster

      Hello again
      The good new for you that the theme is updated without any error.
      The style is udpated.
      Please help me check it and let me know if it works for you.
      Thank you for your waiting patiently and have a nice day!
      Regards!

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