Slider interfers with Media library

[Knut Meyn]

Hi

When a Revslider block is added to a panel page the media library function in CKEditor/WYSIWYG (script based add media function) stops working. It is not possible to add media via editor.

Removing slider and saving node add media/medialibrary works normally.

Repositioning of slider vs panel makes no difference. Changing JQuery front end makes no difference. I’ve looked into the setup of the various sliders but cannot find anything, or have not succeeded, in making change the solve the mystery. Other slider modules we have works flawlessly in the setup.

Website setup

– D7 latest version with all fixes
– Panels Version: 7.x-3.9
– Media Core API Version: 7.x-2.16
– Media WYSIWYG Version: 7.x-2.16
– JQuery update Version: 7.x-2.7

We’re in the process of setting up a lot of landing pages where Revslider plays a key part. So we hope there is a simple fix for this. All other functions on our site works fine

Rgds

• This topic was modified 3 years, 10 months ago by Knut Meyn.

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[Knut Meyn]

More findings on the problem: below error occurs when page is visited.

Error when opening the page as visitor
Uncaught TypeError: Cannot set property ‘_renderItem’ of undefined

• This reply was modified 3 years, 10 months ago by Knut Meyn.

[Knut Meyn]

Hi,

Has anyone had time to look into this? Media Library functionality is affected by the presence of this slider. So it complicates our work quite a bit.

Thanks & Rgds

[Knut Meyn]

Hi

It’s been 11 days since I reported the issue with the slider.

We depend on a solution prior to launch (first half of December). As per reply to your mail the issue is reproducible on a standard Drupal install with a given set of standard contribs.

Looking forward to your response and solution.

Rgds

[Knut Meyn]

Back again and noting

– no response to my tickets
– no solution

Setup
Website setup

– D7 latest version with all fixes
– Panels Version: 7.x-3.9
– Media Core API Version: 7.x-2.16
– Media WYSIWYG Version: 7.x-2.16
– JQuery update Version: 7.x-2.7

Latest release of revolution slider does not work on this platform.

At this point I think refunding my purchase is the only acceptable outcome.

[Maria Do]

Hi

Please send the following information to get the support faster:

– FTP’s information or Cpanel
– Site’s URL
– admin login
– License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).

I will take a look.

[WilliamTut WilliamTut]

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