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- This topic has 18 replies, 7 voices, and was last updated 1 year, 1 month ago by
Maria Do.
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April 10, 2019 at 10:41 am #43772
ltjones79ParticipantHi I need assistance with the following.
1. The contact 7 form is not working. I’m not receiving emails. I tried inputing test info in and when I press “submit” it gives me an error saying something went wrong.
2. On the donate button in the dashboard in settings. I see “Live” account for PayPal. What do I put there. I put my PayPal email there and when submitted it just takes me to the PayPal page where if you have a PayPal account you can login or select “pay by credit card”.
3. I’m not receiving subscribers email in my email only in dashboard.
Thanks you for your assistance.
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April 11, 2019 at 8:22 am #43851
Maria DoKeymasterI hope you are well today and thanks for asking the question.
Please send the following information to get the support faster:
– FTP’s information
– Site’s URL
– WordPress admin account
– Purchase Code (to ensure you have bought the theme and deserve the good support):
attached the invoice from envato.I will check your site to find out the solution.
Don’t forget to mark reply as private below if you share any sensitive data.
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October 28, 2019 at 2:25 pm #61691
Maria DoKeymasterHi
1. The default color is changed: http://prntscr.com/pp0jdn
2.header position top 0px: -
October 30, 2019 at 5:07 am #61982
kinstarksParticipantokay sorry
here it is
http://prnt.sc/ppuzz4want it same green as the rest
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October 30, 2019 at 10:31 am #61987
Maria DoKeymasterFixed: http://prntscr.com/ppxm0p
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May 5, 2020 at 8:16 pm #78743
laura HirschParticipantYour answers are always helpful! Thank you Maria!
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March 20, 2021 at 11:03 am #95558
Suresh YadavParticipantIts Helpful For me Thanksss…...
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June 29, 2021 at 11:39 am #98187
bagus thomasParticipantthank you for your information. its very helpful
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