Tech Assistance

[ltjones79]

Hi I need assistance with the following.

1. The contact 7 form is not working. I’m not receiving emails. I tried inputing test info in and when I press “submit” it gives me an error saying something went wrong.

2. On the donate button in the dashboard in settings. I see “Live” account for PayPal. What do I put there. I put my PayPal email there and when submitted it just takes me to the PayPal page where if you have a PayPal account you can login or select “pay by credit card”.

3. I’m not receiving subscribers email in my email only in dashboard.

Thanks you for your assistance.

[Maria Do]

I hope you are well today and thanks for asking the question.

Please send the following information to get the support faster:

– FTP’s information
– Site’s URL
– WordPress admin account
– Purchase Code (to ensure you have bought the theme and deserve the good support):
attached the invoice from envato.

I will check your site to find out the solution.

Don’t forget to mark reply as private below if you share any sensitive data.

[kinstarks]

hello, please i need your assistance on the theme settings
i want the default color from orange to lemon green as shown on the logo

http://prnt.sc/poyoht

and is there a way to bring the menu section up fully

http://prnt.sc/poypm9

[kinstarks]

This reply has been marked as private.

[Maria Do]

Hi

1. The default color is changed: http://prntscr.com/pp0jdn
2.header position top 0px:

http://prntscr.com/pp0mog

[kinstarks]

please its not green yet.. on my mac

[Maria Do]

I can’t see your screenshot. you can use lightshot software to take and share screenshot.

Thank you.

[kinstarks]

okay sorry
here it is
http://prnt.sc/ppuzz4

want it same green as the rest

[Maria Do]

Fixed: http://prntscr.com/ppxm0p

[Author]

Posts