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    • October 23, 2019 at 10:50 pm #61380

      localmanagement1
      Participant

      Hi, just installed the Tax Advisor template and the demo content, and am having some issues.

      Home

      It’s glitching to a Box Width instead of the “Full Width”, and the slider has a weird effect on it/covering the text boxes on the homepage. The text boxes aren’t covered when seen in “customize” mode, but otherwise the slider overlaps it.

      Here is the login info:

      Wordpress

      Site URL: https://acemortgage.wpengine.com/wp-admin/
      Username: acemortgage
      Password: kCYjUx@cbEG%1)iYooXGY2DG

      SFTP

      CNAME: acemortgage.wpengine.com
      IP Address: 35.226.127.84
      SFTP Address: acemortgage.sftp.wpengine.com Port: 2222
      Username: acemortgage-sftp
      Password: CFPuGgpOJ7xX

      Please check it out ASAP, as I am on a time crunch for a client.

      Thanks.

    • October 24, 2019 at 9:38 am #61449

      Maria Do
      Keymaster
      This reply has been marked as private.
    • October 24, 2019 at 10:16 am #61450

      Maria Do
      Keymaster

      I’ve worked via file manager plugin.Your problem already fixed.

    • October 29, 2019 at 1:11 am #61776

      localmanagement1
      Participant

      Thanks that fixed it, but as soon as I updated the theme options the slider broke again….it’s covering the text boxes again….

      Also, I can’t get the bottom footer/copyright bar to show up. There’s no option to turn it off or on.

      Same login info as before.

    • October 29, 2019 at 8:49 am #61789

      Maria Do
      Keymaster

      Hi

      I saw the slider is fullwidth: http://prntscr.com/ppfe86

      About footer bottom, we need to edit file but Your SFTP isn’t working for me:

      http://prntscr.com/pnbztj

      Please check it.

    • October 29, 2019 at 8:53 am #61790

      Maria Do
      Keymaster

      bottom footer/copyright: fixed.

    • October 29, 2019 at 7:36 pm #61852

      localmanagement1
      Participant

      Hey, so maybe I wasn’t clear enough…the slider IS full width–the fullwidth capability hasn’t broken. What I meant was, the slider is overlapping the blue text boxes again on the home page.

      Please check it out and fix it. I’m wondering if there’s a permanent fix, as well, because I’m going to need to keep updating the theme options as I work on this site, and I can’t have this issue happening continuously.

      Tried to screen capture what I meant–find those attached.

      Thanks.

      • This reply was modified 3 years, 5 months ago by localmanagement1. Reason: Files too large
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    • October 30, 2019 at 9:00 am #61983

      Maria Do
      Keymaster

      Hi

      1. If you’re talking about space between CMS Single Fancy Box:

      http://prntscr.com/ppwwff

      You can change configs in page builder:

      http://prntscr.com/ppwwbe

      http://prntscr.com/ppwwxy

      2. Footer bottom issue: File changed is wp-taxadvisor/footer.php

      3. We will update theme in next time.

      Regards!

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