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The other way is you can reset your site and setup it again.
Step1: Install plugin WP Reset – Most Advanced WordPress Reset Tool
Step2: Reset your site.
Step3: Activate theme+All required plugins.
Step4: Delete ef3-import-and-export plugin, redownload&install it in this below link:
Step5: Go to Tool->Import Demo and choose “All” to import. (one-click importing).
Please don’t hesitated to contact us again if You can’t figured out.
i am having the same problem and I have tried the instructions above but still having the same issue.
Dear Francis Ayegba
Please send the following information to get the support faster:
– FTP’s information
– Site’s URL
– WordPress admin account
– License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
don’t forget make private for any information
Hello, I am still waiting for a response from you, thank you
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