Home Forums SpyroPress Themes GivingWalk Unable to load demo data

Viewing 5 reply threads
  • Author
    Posts
    • #82024

      Ricardo P.
      Participant

      6 Attempts to load the demo data, they all hang at 20%, and it never ends.

    • #82025

      Maria Do
      Keymaster

      The other way is you can reset your site and setup it again.

      Step1: Install plugin WP Reset – Most Advanced WordPress Reset Tool

      Step2: Reset your site.

      Step3: Activate theme+All required plugins.

      Step4: Delete ef3-import-and-export plugin, redownload&install it in this below link:

      http://www.spyropress.com/plugins/ef3-import-and-export.zip

      Step5: Go to Tool->Import Demo and choose “All” to import. (one-click importing).

      Please don’t hesitated to contact us again if You can’t figured out.

    • #83284

      Francis Ayegba
      Participant

      Good day,
      i am having the same problem and I have tried the instructions above but still having the same issue.

      • #83287

        Maria Do
        Keymaster

        Dear Francis Ayegba
        Please send the following information to get the support faster:
        – FTP’s information
        – Site’s URL
        – WordPress admin account
        – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
        don’t forget make private for any information

    • #83298

      Francis Ayegba
      Participant
      This reply has been marked as private.
      • #83305

        Maria Do
        Keymaster
        This reply has been marked as private.
    • #83330

      Francis Ayegba
      Participant
      This reply has been marked as private.
    • #83346

      Francis Ayegba
      Participant

      Hello, I am still waiting for a response from you, thank you

Viewing 5 reply threads
  • You must be logged in to reply to this topic.