Home › Forums › UnTheme › Orico › Unable to save models in WPBakery

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    • December 28, 2020 at 1:00 am #93113

      jhdelhaye
      Participant

      Hi,
      I have installed the Orico theme and its demo content package. I want to use the WP Bakery feature that allows to save the content of a page as a template I can reuse for another page. But I can’t use the save button which is not clickable (see screenshot).
      What is the problem with this plugin? Can you please support? (If required, please find an admin access : https://valerie-batteux.fr/wp-admin / admin-tech / Vs7H4QkBLwGxULYiojxAC0yo ).
      Thank you for your help.
      JH

    • December 28, 2020 at 9:06 am #93123

      Maria Do
      Keymaster

      Hi there

      The admin info isn’t working:
      https://prnt.sc/wb5gbb
      Please send the following information to get the support faster:

      – FTP’s information
      – License certificate image:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
      don’t forget make private for any information.
      Thanks and stay safe!

    • December 30, 2020 at 11:55 pm #93196

      jhdelhaye
      Participant
      This reply has been marked as private.
    • January 5, 2021 at 10:12 am #93321

      Maria Do
      Keymaster

      Hi there

      I’ve checked the wpbakery page builder, it is working fine.

      https://prnt.sc/wgfcez

      https://prnt.sc/wgfcsz

    • January 16, 2021 at 9:26 pm #93710

      jhdelhaye
      Participant

      Hi Maria,

      The plugin is OK for any action of publishing, but what doesn’t work is the function of saving a constructed page as a model. As you an see on the attached screenshot, I can’t click on the button to save the page as a model.

      What is the problem?
      Thank you for your attention on my request Maria.

      Jean-Hugues

      Attachments:
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    • January 17, 2021 at 9:28 pm #93744

      Maria Do
      Keymaster

      Oh thank you,your explanation is very helpful. I will ask admin team for this and get back to you.
      Stay healthy!

    • January 19, 2021 at 9:41 am #93798

      Maria Do
      Keymaster

      Hello there
      I am Maria here from support team.
      Please check your site again, your problem already fixed.
      https://prnt.sc/x6dbo9
      Please check it as soon as you can.
      Thank you!

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