Home › Forums › SpyroPress Themes › Cutting Edge › Video insertion and gallery creation
- This topic has 17 replies, 3 voices, and was last updated 6 years, 2 months ago by
Maria Do.
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June 28, 2017 at 11:56 am #4665
mark49ParticipantHi
I purchased Cutting Edge Theme (Cutting Edge is not in the list of Purchase Code License Keys on the website, code is: cb18db61-9ca3-457b-844e-2c6de4a86815).
Trying to insert a video, but the option to choose video does not appear. In fact the only thing to be seen is Save or Cancel.
Similar problem with Galleries. However, can save a name, category and featured image, but I see no way of adding the images.
Please help.
Thanks and cheers
Mark -
June 29, 2017 at 1:09 am #4675
Maria DoKeymasterGood Morning
Sorry could you please show me screenshot to clarify your question? We can not see what you mean.
To help you with this issue I need to check your FTP+wp-admin. Please provide your FTP+wp-admin login details to move further with this issue. Don’t forget to mark reply as private below if you share any sensitive data.
Thank you for choosing our theme.
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June 29, 2017 at 9:46 am #4693
mark49ParticipantHi Sen
Hopefully this can be resolved without access as I’m developing the site locally using MAMP on my Mac.The issues are:
Trying to insert a video, but the option to choose video does not appear. In fact the only thing to be seen is Save or Cancel.
Screenshot below is all I see when I want to add a video:
Similar problem with Galleries. However, can save a name, category and featured image, but I see no way of adding the images. Please see screenshot:
Thanks for your help.
Cheers
Mark -
June 30, 2017 at 4:01 pm #4719
Hi
1.Could you please give me FTP+WP admin info your site, i will have a close look.
2. You have to add gallery item and add image at here:
Thank you!
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July 10, 2017 at 5:43 pm #4983
mark49ParticipantHi
thanks, I can see that works.However, the problem I’m having with videos and galleries is adding them in the SpyroPress Builder on the static home page. I used your sample content and it had a row for video and for a gallery, but it will not let me add either of these.
http://mistysagogo.com/mistys-new/Screenshot-2017-07-11-00.38.45.png
Cheers
Mark
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