Website goes left on mobile if drag left anywhere

This topic has 25 replies, 6 voices, and was last updated 1 year, 11 months ago by Maria Do.

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- January 17, 2019 at 12:54 pm #37998
  
  it-manager
  Participant
  
  Hi
  I am using your theme Aduma which I bought I need a little assistance as I am facing one problem on mobile view that when we open the website on mobile all fine but if click any where on screen and just drag the screen to left whole website goes to left side with open menu which is very annoyed. I tried and check in mobile and web mobile emulator and got the same issue.
  
  Website: URL
  Website Url
  
  I have attached the screenshot as well to have better understanding of the issue.
- January 19, 2019 at 8:55 am #38043
  
  Maria Do
  Keymaster
  
  I hope you are well today and thanks for asking the question.
  
  Please send the following information to get the support faster:
  
  – FTP’s information
  – Site’s URL
  – WordPress admin account
  – Purchase Code (to ensure you have bought the theme and deserve the good support)
  
  I will check your site to find out the solution.
  
  Don’t forget to mark reply as private below if you share any sensitive data.
- January 24, 2019 at 2:57 pm #38270
  
  it-manager
  Participant
  
  This reply has been marked as private.
- January 25, 2019 at 6:53 pm #38506
  
  Maria Do
  Keymaster
  
  Hi
  
  Now, user support haven’t admin privileges so i can’t do anything.
- January 30, 2019 at 2:45 pm #38613
  
  it-manager
  Participant
  
  This reply has been marked as private.
- January 30, 2019 at 2:49 pm #38614
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 3, 2019 at 10:16 am #38692
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 3, 2019 at 10:40 am #38693
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 4, 2019 at 7:14 pm #38698
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 12, 2019 at 2:58 pm #38802
  
  Harry
  Keymaster
  
  Hi
  
  I am Harry, Sen back to work tomorrow.
  
  Could you please explain clearly your question about menu. I have take a look your site, seem it working as well
  
  Please clear your question step by step
  
  Thanks for your patience
- February 12, 2019 at 3:13 pm #38805
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 13, 2019 at 10:37 am #38839
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 17, 2019 at 9:38 pm #39071
  
  Maria Do
  Keymaster
  
  Sorry for delay reply.
  
  I’ve checked. I can’t access to dashboad your site:
  
  http://prntscr.com/mm9f41
  
  Please check it.
- February 18, 2019 at 11:16 am #39117
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 19, 2019 at 3:29 pm #39257
  
  Maria Do
  Keymaster
  
  Hi
  
  I’ve checked your site. You’re disabling page title in theme options:
  
  http://prntscr.com/mn1uor
  
  I’ve changed configs:
  
  http://prntscr.com/mn1x8v
  
  The page title is showed.
  
  Please check.
- February 19, 2019 at 5:11 pm #39267
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 20, 2019 at 10:42 am #39305
  
  Maria Do
  Keymaster
  
  There is no option for this request. But you can use Custom css code to remove page title&BC text. For example:
  
  .page-title-content {
  display: none;
  }
- February 21, 2019 at 2:26 pm #39418
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 22, 2019 at 4:50 pm #39562
  
  Maria Do
  Keymaster
  
  Sorry i’m not much understand you mean. Can i get some screenshot for details?
- February 24, 2019 at 1:40 pm #39754
  
  it-manager
  Participant
  
  This reply has been marked as private.
- February 25, 2019 at 3:58 pm #39817
  
  Maria Do
  Keymaster
  
  There is no option to set diffirent header background image for search page.
  
  Thank you.
- January 4, 2021 at 11:16 pm #93297
  
  Brandonlob Brandonlob
  Participant
  
  This reply has been marked as private.
- July 21, 2021 at 10:33 am #98596
  
  Ritha Somrs
  Participant
  
  I have the same problem
  - July 21, 2021 at 10:52 pm #98604
    
    Maria Do
    Keymaster
    
    Hi Ritha
    Please create your ticket and elaborate the problem with some screenshots and your website info for us. We will help you.
    Regards
- September 29, 2021 at 12:09 am #100013
  
  lilianadortiz23
  Participant
  
  Thank you, your contributions also helped me
  - September 30, 2021 at 12:54 pm #100044
    
    Maria Do
    Keymaster
    
    You are welcome!
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