Home › Forums › UnTheme › Organic Food › Website no longer working after upgrade.

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    • November 24, 2020 at 10:29 am #91915

      dash-designs
      Participant

      Hi
      I recently updated my friends WordPress website to the latest version of WordPress and the latest version of your Organic Food Theme and included plugins which has not been updated since 2015. I also updated the PHP version to 7.4.
      After doing so, WP Bakery would no longer work and the page layout changed completely. I did some research and a Javascript plugin showed me this error:

      wp-content/themes/organicfood/admin/assets/js/meta-boxes.js: jQuery.fn.load() is deprecated

      This, along with a few other errors including this one:

      /wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js: jQuery.parseJSON requires a valid JSON string

      Rather than spending another 3 hours trying to work out what is going on, I just paid for and renewed Support hoping you may be able to help me get everything working again.

      Could you let me know please?

      Thank you

    • November 24, 2020 at 4:27 pm #91924

      Maria Do
      Keymaster

      Hi

      THank you for contact us here

      Please send the following information to get the support faster:

      – FTP’s information
      – Site’s URL
      – WordPress admin account
      – Extra support certificate image
      We will check and help you with this.
      don’t forget make private for any information.
      Stay healty and stay safe!

    • November 25, 2020 at 8:50 am #91968

      dash-designs
      Participant
      This reply has been marked as private.
    • November 26, 2020 at 6:24 am #92057

      dash-designs
      Participant

      Hi. Did you get my previous information ok?

    • November 26, 2020 at 9:54 am #92063

      Maria Do
      Keymaster

      dear friend

      We are working on your site.

      You wil be updated soon.

      Thanks and stay safe!

    • November 26, 2020 at 2:58 pm #92064

      Maria Do
      Keymaster

      Hi again

      Please refresh and check your site again. The problem already solved.

      Let me know if it is working for you.

      Regards!

    • November 27, 2020 at 8:07 am #92068

      dash-designs
      Participant

      Hi
      Thanks, but it is still not working.
      For example, go to the hoe page and look at the Footer. You cannot see the footer text at all.
      Also, in the admin, try going to Appearance > Theme Options and select anything from the menu (Header for example) and no content loads.
      Also you will see that the warning is still there about the JQuery update

    • November 29, 2020 at 3:41 pm #92175

      Maria Do
      Keymaster

      I am waiting the answer from admin team.
      I will update you once it’s done.
      Thank you for your waiting patienctly!

    • November 30, 2020 at 12:20 pm #92221

      Maria Do
      Keymaster

      Hello friend

      I am Maria here

      1. The theme option already solved:

      https://prnt.sc/vsl4w3

      2. You can change font-style for footer in theme options. For example:

      https://prnt.sc/vsleh2

      https://prnt.sc/vslec1

      Please check it as soon as possible.

    • December 2, 2020 at 7:23 am #92318

      dash-designs
      Participant

      Hi. Everything seems to be working again now. Thank you for fixing this.

    • December 2, 2020 at 3:55 pm #92336

      Maria Do
      Keymaster

      You are welome!

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