WordPress caught an error with one of your plugins, WPBakery Page Builder

This topic has 8 replies, 2 voices, and was last updated 3 years, 8 months ago by Maria Do.

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- September 5, 2019 at 11:16 pm #57046
  
  Kins Kins
  Participant
  
  error from the email–
  
  Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
  
  In this case, WordPress caught an error with one of your plugins, WPBakery Page Builder.
  
  First, visit your website (http://maisondemonray.com/) and check for any visible issues. Next, visit the page where the error was caught (http://maisondemonray.com/wp-admin/admin-ajax.php) and check for any visible issues.
  
  NOTE** I want to delete the plugin now through the file manager in order to access the admin page again.
  
  Error Details
  =============
  An error of type E_ERROR was caused in line 667 of the file /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php. Error message: Uncaught Exception: Wrong attribute for 'vc_basic_grid' shortcode. Attribute 'param_name' required in /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php:667
  Stack trace:
  #0 /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php(204): WPBMap::mutateParam(‘vc_basic_grid’, Array)
  #1 /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php(926): Vc_Mapper->callElementActivities(‘vc_basic_grid’)
  #2 /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/plugins/js_composer/include/classes/core/class-wpb-map.php(560): WPBMap::setElementSettings(‘vc_basic_grid’)
  #3 /hermes/bosnacweb05/bosnacweb05cc/b1674/ipg.triplat23401/maisondemonray/wp-content/themes/burnley/vc_params/vc_custom.php(70): WPBMap::getParam(‘vc
- September 6, 2019 at 9:37 am #57087
  
  Maria Do
  Keymaster
  
  Please send the following information to get the support faster:
  
  – FTP’s information
  – Site’s URL
  – WordPress admin account
  – License certificate:http://prntscr.com/o8tck1(to ensure you have bought the theme and deserve the good support).
  
  I will check your site to find out the solution.
  
  Don’t forget to mark reply as private below if you share any sensitive data.
  - September 12, 2019 at 5:35 am #57617
    
    Kins Kins
    Participant
    
    This reply has been marked as private.
- September 13, 2019 at 4:27 pm #57656
  
  Maria Do
  Keymaster
  
  This reply has been marked as private.
- September 14, 2019 at 8:51 pm #57847
  
  Kins Kins
  Participant
  
  This reply has been marked as private.
- September 16, 2019 at 9:50 am #57883
  
  Maria Do
  Keymaster
  
  This reply has been marked as private.
- September 17, 2019 at 8:19 am #58092
  
  Kins Kins
  Participant
  
  This reply has been marked as private.
- September 17, 2019 at 3:22 pm #58135
  
  Maria Do
  Keymaster
  
  Our specialist are working on it. It will be resolved as soon as possible.
- September 17, 2019 at 3:26 pm #58136
  
  Maria Do
  Keymaster
  
  Fixed.
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