wpbakery page builder plugin

[juamar]

because when I edit the template of a grid within the wpbakery page builder plugin
that template shows me the objects one below the other and not one next to the other as it should be?
see
https://www.dropbox.com/s/0fxsg9g4dcrsty3/5a.PNG?dl=0

[Maria Do]

Please show me the page of this question.

Please provide the purchase code & WordPress admin credential+FTP info, I’ll see what did you do.

[juamar]

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[Maria Do]

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[juamar]

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[juamar]

as I see the conflict is in the coexistence between the plugins:
ef4-Framework
WPBAKERY PAGE BUILDER

[Maria Do]

I’m working on your site.

[Maria Do]

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[Maria Do]

And please show me the page where issue exits.

[juamar]

I do not know why it occurs but
After a failed attempt to start a session the second time you can enter
try

[juamar]

that is another error that also occurs in some clean installations

[Maria Do]

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[juamar]

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[Maria Do]

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[Maria Do]

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[juamar]

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[Maria Do]

Hi

I hope you are well today and thanks for asking the question.

Please send the following information to get the support faster:

– FTP’s information
– Site’s URL
– WordPress admin account
– Purchase Code& Purchase Date(to ensure you have bought the theme and deserve the good support).

I will check your site to find out the solution.

Don’t forget to mark reply as private below if you share any sensitive data.

[juamar]

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[Maria Do]

Hi

I can’t visit your site:

http://prntscr.com/nu9sgq

[juamar]

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[Maria Do]

http://prntscr.com/nz5ldx

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